Starter

Best suited for motels, small hostels having up to 20 rooms, or holiday homes

  • Available on website & Facebook 

  • Unlimited guest conversations

  • Working 24/7

  • Notifications via email

  • Brand your website chat widget

  • 2 languages - English + your pick

  • 15-day conversation history

  • Daily usage reports

  • Single user

Master Mind

Best suited for motels, or hostels with 20 or more rooms

  • Available on website & Facebook 

  • Unlimited guest conversations

  • Working 24/7

  • Notifications via email

  • Brand your website chat widget

  • 10+ languages

  • Unlimited conversation history

  • Advanced analytics

  • Multi-user

  • Choose your branded avatar

Super Nova

Best suited for hotel, resort or a camping ground

  • Available on website & Facebook 

  • Unlimited guest conversations

  • Working 24/7

  • Notifications via email

  • Advanced chat widget customisations

  • 10+ languages

  • Unlimited conversation history

  • Advanced analytics

  • Multi-user

  • Choose your branded avatar

  • Dedicated account manager

  • Unlock advanced response categories

  • Hide "Powered by Book Me Bob"

  • Include up to 300 rooms. $1/room after that

Genus

Are you a group of properties?

  • Available on website & Facebook 

  • Unlimited guest conversations

  • Working 24/7

  • Notifications via email

  • Advanced chat widget customisations

  • 10+ languages

  • Unlimited conversation history

  • Advanced analytics

  • Multi-user

  • Choose your branded avatar

  • Dedicated account manager

  • Unlock advanced response categories

  • Hide "Powered by Book Me Bob"

  • Multi-property support

  • Custom contract

Need help with setup? Contact us or one of our partners.

Compare Book Me Bob Plans

Discover the differences of each individual plan and learn more about the features

Channels

You can make your digital assistant available on different online channels

Starter

  • Website

  • Facebook Messenger

Master Mind

  • Website

  • Facebook Messenger

Super Nova

  • Website

  • Facebook Messenger

Genus

  • Website

  • Facebook Messenger

Responses

Information you can add about the property so that the digital assistant can respond to the guests

Starter

  • FAQ & hotel information

  • About amenities

  • Chit chat

Master Mind

  • FAQ & hotel information

  • About amenities

  • Chit chat

  • What's nearby

Super Nova

  • FAQ & hotel information

  • About amenities

  • Chit chat

  • What's nearby

  • Holiday park amenities

Genus

  • FAQ & hotel information

  • About amenities

  • Chit chat

  • What's nearby

  • Multiple property contacts

Frequently Asked Questions

Do I need to know how to code?

True = false

 

Joke for the coders there. The answer is no.

 

It’s easy to use our platform; you do not need any IT skills or AI (Artificial Intelligence) knowledge. Answer information about your hotel, and leave the rest to Bob. It is recommended that you give the answers a personal touch with text, images, and links.

You will even start with sample responses and just edit the text.

 

Do Book Me Bob Chatbot work on all devices?

Book Me Bob chatbot look and feel great on mobile, tablet, and desktop.

 

Is there any setup fee?

You can choose to set up Bob Me Bob Chatbot yourselves, or we can assist you with that. The Setup fee usually applies if you need help from the Book Me Bob onboarding team or one of our partners. 

Is my data safe?

We run Book Me Bob on Microsoft Azure and use security and privacy best practices. The Azure cloud infrastructure is designed to be one of the most secure cloud computing environments in the world.

As well as the security features built into the Azure cloud service, we have:

  • Encryption for all data transfer on our platform.

  • Security protocols where we work.

  • Security and compliance best practices in place.

What can I do with my data once it’s collected?

You can see all your conversations in Book Me Bob Dashboard along with reports,

I have more questions

Contact us and we'll be happy to answer all of your queries.

How do I sign up?

Contact us. We’ll ask you for a few basic details, and have you set up on our dashboard. Then you’re in.

Do you have a trial plan I can use?

Contact us. We’ll be able to set you up with a trial plan, which will help you explore features and learn how Book Me Bob can help your business grow.

What features do I get when using Book Me Bob?

Features depend on the plan you choose. Following are the key features:

  • Works for a single property or a large group of hotels and resorts

  • 1000’s of understanding pre-built for the hotel domain, so that your Chatbot will understand the customers better

  • Embed your Chatbot in your website. You can choose your own colors and style.

  • Add Chatbot to your existing property's Facebook page

  • An option to choose from a number of avatars, a one that matches your brand, or supply your own.

  • Insights and metrics into what your website visitors are asking for.

  • Email notification when someone leaves a message with your Chatbot and manage ticket workflow in Book Me Bob Dashboard. 

  • Show your rooms and features to the people on your website and Facebook page.

  • Redirect to your existing booking page for availability, rates, and booking.

  • Create and promote rate plans, specials and add-ons,

  • Offer discounts from within the Chatbot

  • Multi-user access to Book Me Bob Dashboard

  • Email, chat and phone support