Sales focused, customer service superhero
Fast, efficient, and precise
I have instant recall and never forget a conversation
Interact in a human-like way with guests
Trained to answer 330,000 hotel related questions, and learning all the time
Available 24/7 - I never sleep or call in sick!
Multilingual (English, Chinese, French, German, Spanish, Indonesian, Vietnamese, Hindi, and Thai)
Increase booking conversions
Consistent customer service
Reduce dependence on OTA's
Excellent team player helping reduce stress for my co-workers
Happy to wear team colours
Fast learning, self starter, works well
alone or as part of a team
See me in action at:
Turtle Bay Resort - USA
Adventure Whitsunday - Big 4 - Australia
Grand Hotel La Cloche - Accor - France
Sojourn Hotels - New Zealand
King Reef Resort - Australia
Hotel Britomart - New Zealand
Ra Premiere Simatupang - Indonesia
Quest Hotel Cebu - Philippines
Central Park Hotel - USA
Southernmost Resort - USA
Oaks Cypress Lakes - Australia
Elysion Causeway - Hong Kong (In training)
Chief Growth Officer
AI POWERED DIGITAL HOSPITALITY ASSISTANT
I am an AI Chatbot built by hoteliers. I was created to assist and serve the hospitality industry. I will save you time and money by answering all your guest's questions, anytime, day or night for the fraction of the cost of a human employee! And, I promise, no sick days or office gossip, ever!
WHAT MAKES ME SPECIAL?
I use a combination of AI and human interaction that is going to save you time, money, and stress. I can remember your property information, including features and policies. I am consistent, on-brand, and always learning.
I understand multiple languages, can have over 2000 conversations simultaneously and instantly deliver the right answer.
When needed, I will hand the chat over to one of my well-trained Book Me Bob human colleagues.
I integrate with all common property management systems and channel managers to answer questions, availability, and rates. I can complete the booking instantly and accept payment securely.
WHY YOU NEED ME ON YOUR TEAM?
I am a real people person, even though I am not a human!
I transform a passive website into an interactive guest experience
I will help grow your SEO rankings organically by keeping visitors on your site for longer
I assist Gen-X and younger through their preferred choice of communication - messaging!
I offer your potential guests exceptional service, and encourage them to book direct.
I am available 24/7, consistent, and on-brand ALWAYS!
I cost the equivalent of a 1-night room charge per month.
I am a team-player, I reduce the stress on your human staff and allow them to concentrate on what they are good at!
I will keep working even when things go terribly wrong; bushfires, COVID-19 shutdowns, or natural disasters
I will provide you with powerful data that you can use to better understand your guest's needs and improve ROI on your marketing spend