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BENEFITS

  • Sales focused, customer service superhero

  • Fast, efficient, and precise

  • I have instant recall and never forget a conversation

  • Interact in a human-like way with guests

  • Trained to answer 330,000 hotel related questions, and learning all the time

  • Available 24/7 - I never sleep or call in sick!

  • Multilingual (English, Chinese, French, German, Spanish, Indonesian, Vietnamese, Hindi, and Thai)

  • Increase booking conversions

  • Consistent customer service

  • Reduce dependence on OTA's

  • Excellent team player helping reduce stress for my co-workers

  • Happy to wear team colours

  • Fast learning, self starter, works well
    alone or as part of a team

EXPERIENCE

See me in action at:

Turtle Bay Resort - USA
Adventure Whitsunday - Big 4 - Australia
Grand Hotel La Cloche - Accor - France
Sojourn Hotels - New Zealand
King Reef Resort - Australia
Hotel Britomart - New Zealand
Ra Premiere Simatupang - Indonesia
Quest Hotel Cebu - Philippines

Central Park Hotel - USA

Southernmost Resort - USA

Oaks Cypress Lakes - Australia
Elysion Causeway - Hong Kong (In training)

REFERENCE

Heath McOrist
Chief Growth Officer
m. [+61-434-784-110]
heath@bookmebob.com
www.bookmebob.com

Bob's Resume
 

AI POWERED DIGITAL HOSPITALITY ASSISTANT

I am an AI Chatbot built by hoteliers. I was created to assist and serve the hospitality industry. I will save you time and money by answering all your guest's questions, anytime, day or night for the fraction of the cost of a human employee! And, I promise, no sick days or office gossip, ever!

WHAT MAKES ME SPECIAL?

I'M SMART

I use a combination of AI and human interaction that is going to save you time, money, and stress. I can remember your property information, including features and policies. I am consistent, on-brand, and always learning.

I'M FAST
I understand multiple languages, can have over 2000 conversations simultaneously and instantly deliver the right answer.
When needed, I will hand the chat over to one of my well-trained Book Me Bob human colleagues.


I INTEGRATE
I integrate with all common property management systems and channel managers to answer questions, availability, and rates. I can complete the booking instantly and accept payment securely.

WHY YOU NEED ME ON YOUR TEAM?

  • I am a real people person, even though I am not a human!

  • I transform a passive website into an interactive guest experience

  • I will help grow your SEO rankings organically by keeping visitors on your site for longer

  • I assist Gen-X and younger through their preferred choice of communication - messaging!

  • I offer your potential guests exceptional service, and encourage them to book direct.

  • I am available 24/7, consistent, and on-brand ALWAYS!

  • I cost the equivalent of a 1-night room charge per month.

  • I am a team-player, I reduce the stress on your human staff and allow them to concentrate on what they are good at!

  • I will keep working even when things go terribly wrong; bushfires,    COVID-19 shutdowns, or natural disasters

  • I will provide you with powerful data that you can use to better understand your guest's needs and improve ROI on your marketing spend