Sales focused, customer service superhero
Fast, efficient and precise
I have instant recall and never forget a conversation
Interact in a human-like way with guests
Trained to answer 50,000 hotel related questions and learning all the time
Available 24/7 - I never sleep or call in sick!
Multilingual (English, Chinese,French, German, Spanish, Indonesian, Vietnamese, Hindi and Thai)
Increase booking conversions
Consistent customer service
Reduce dependence on OTA's
Excellent team player helping reduce stress for my co-workers
Happy to wear team colours
Fast learning, self starter works well
alone or as part of a team
See me in action at:
Adventure Whitsunday - Big 4 - Australia
Grand Hotel La Cloche - Accor - France
Sojourn Hotels - New Zealand
King Reef Resort - Australia
Hotel Britomart - New Zealand
Ra Premiere Simatupang - Indonesia
Quest Hotel Cebu - Philippines
Elysion Causeway - Hong Kong (In training)
Senior VP Growth Australia & USA
m. [USA 1-808-554-2777]
AI POWERED DIGITAL HOSPITALITY ASSISTANT
I am an AI Chatbot built by hoteliers. I was created to assist and servethe hospitality industry. I will save you time and money by answering allyour guest's questions, anytime, day or night for the fraction of the costof a human employee! And, I promise, no sick days or office gossip ever!
WHAT MAKES ME SPECIAL?
I use a combination of AI and human interaction that is going to save youtime, money, and stress. I can remember your property information,including features and policies. I am consistent, on-brand, and alwayslearning.
I understand multiple languages, can have over 2000 conversationssimultaneously and instantly deliver the right answer.
When needed, I willhand the chat over to one of my well-trained Book Me Bob human colleagues.
I integrate with all common property management systems and channelmanagers to answer questions, availability, and rates. I can complete thebooking instantly and accept payment securely.
WHY YOU NEED ME ON YOUR TEAM?
I am a real people person even though I am not a human!
I transform a passive website into an interactive guest experience
I will help you grow your SEO rankings organically by keeping visitorson your site for longer
I assist Gen-X and younger through their preferred choice ofcommunication - messaging!
I offer your potential guests exceptional service and encourage themto book direct.
I am available 24/7, consistent, and on-brand ALWAYS!
I cost the equivalent of a 1-night room charge per month.
I am a team-player, I reduce the stress on your human staff and allowthem to concentrate on what they are good at!
I will keep working, even when things go terribly wrong - bushfires, COVID shutdowns or natural disasters
I will provide you with powerful data that you can use to better understand your guest's needs and improve ROI on your marketing spend