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Introducing Bob, the premier AI chatbot trained by hoteliers for hoteliers

A guest friendly chatbot for your website, Google Maps, and Facebook (395 × 40 px) (1).gif
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Empowering hotels to create a customer experience that delights

Reach out to visitors proactively using gentle but effective nudges

  • Engage prospective guests across multiple communication channels

  • Personalization with awareness of first-time and return website visitors

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Grow your margins with Book Me Bob

More direct bookings

Book Me Bob Chatbot works 24/7 and responds to all of your online enquiries instantly, and encourages customers to book direct.

Staff wellness

Reduce the stress on your staff by letting the Chatbot answer online enquiries on your website & social media, leaving staff to spend more time looking after the guests.

Actionable insights

Unique insights for Revenue Managers, Operations, Digital Marketing leaders as well the property General Manager, based on 1000's data points, summarised in easy to consume dashboard.

Hospitality language

Book Me Bob team is made up of 90% hospitality professionals. We've been there, and have put in all of our collective experience, building and training the best Chatbot for our hospitality colleagues.

How Book Me Bob works on your digital channels

Book Me Bob Chatbot engages, nurtures, converts, and supports your customers across the most commonly used messaging channels. This includes your website, Google Maps, Facebook Messenger, Instagram, WhatsApp, and WeChat.

Meet your customers where they are

Book Me Bob Chatbot engages, nurtures, converts, and supports your customers across the most commonly used messaging channels. This includes your website, Google Maps, Facebook Messenger, Instagram, WhatsApp, and WeChat.

Welcome guests with proactive WhatsApp messages

Send high-quality WhatsApp campaigns to offer guests add-on's and the pre Check-In information. 

The campaigns will prepare guests for arrival and help you sell more add-on's and upsells.

Send high-quality WhatsApp campaigns to offer guests add-on's and the pre Check-In information.   ​  The campaigns will prepare guests for arrival and help you sell more add-on's and upsells.
Personalized search by Book Me Bob

Suggest the most suited rooms, personalised for every search

Book Me Bob Chatbot guides visitors to the rooms they are likely interested in, helping them find and book what they want more efficiently.

 

This drives more direct conversion for the property!

Clear handoff to staff with Live Chat capabilities

Book Me Bob ensures there’s a seamless handoff when a human touch is necessary, flagging agents when to step in.

 

Your team can focus on leads and unique questions, while the Book Me Bob AI takes care of the rest.

Live Chat by Book Me Bob
Automated ticket routing by Book Me Bob

Automated ticket routing 

When a customer sends a request for an event/ conference enquiries, add-on's or booking changes, Book Me Bob automatically creates a ticket based on the guest enquiry, and then routes the request to the right person on your team for actioning.

Make sense of it all with actionable insights

Analyze, monitor and act based on what your guests need.

 

The Book Me Bob dashboard provides unique insights for Revenue Managers, Operations, Digital Marketing leaders as well the property General Manager.

Insights by Book Me Bob
Committed to being an active part of the ecosystem, Book Me Bob has an ever-growing list of integration partners with the organisations and systems that power the hotel ecosystem.

Integrations with apps and partners you use & trust