Introducing Bob, the premier AI chatbot trained by hoteliers for hoteliers

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Empowering hotels to create a customer experience that delights


Reach out to visitors proactively using effective and gentle nudges 

  • Engage prospect guests across multiple communication channels

  • Personalization with awareness of first-time and return website visitors


Lead customers to preferred rooms through personalised recommendations

  • Guide prospect guests to the preferred room types with a fully customizable room recommendation flow

  • Share pages, images, and videos when they matter


Qualify and capture customers, with encouragement to book direct

  • Convert lookers to bookers with hand-crafted engaging conversations

  • Receive leads for group bookings, conference/ events, and long stays


Answer pre booking, pre arrival and post check-out queries instantly

  • Instantly answer all questions across multiple communication channels

  • Provide support with agent initiated or customer requested Live Chat

Grow your business with Book Me Bob

Instant replies

Book Me Bob Chatbot works 24/7 and responds to all of your online enquiries instantly, and encourages customers to make a booking.

Staff wellness

Reduce stress of your staff by letting the Chatbot answer online enquiries on your website & social media, leaving staff to spend more time looking after the guests.

Always learning AI

Book Me Bob Chatbot is continuously retrained with new data from multiple accommodation providers, making it smarter with every new question asked by the guest.

Hospitality language

Book Me Bob team is made up of 90% hospitality professionals. We've been there, and have put in all of our collective experience, building and training the best Chatbot for our hospitality colleagues.

How Book Me Bob works on your digital channels

Book Me Bob Chatbot engage, nurtures, converts and support your customers across most commonly used messaging channels

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Having a limited team on board during the pre-opening phase Brit assisted as the first port of call for enquiries on our website, allowing visitors to gain answers instantly, no matter the time of the day. The team at Book Me Bob worked with us to ensure the bot was fully customised to the needs of our website, design, and brand."

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Clinton Farley

The Hotel Britomart

The AI chatbot by Book Me Bob for hotels is a much needed piece of AI innovation for our industry. Great to see all features and benefits that come with it. Cheers to David and the team for leading the way!


Sojurn Apartment Hotel

Wellington, New Zealand

Setting up Book Me Bob was really simple. Using the AI chatbot has definitely helped answer many of the common questions guests normally ask by email or phone


Jetpark Hotel

Rotorua, New Zealand

What hoteliers are saying

Ready to get in?

Sign-up today, and let Book Me Bob Chatbot start engaging every visitor on your website and save you time.

If you want to learn more, get in touch and we’ll be happy to organise a demo for you.

Find your plan

Simple, transparent pricing for accommodation providers

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Book a demo

Talk to the team and learn how you can put AI to use in your property 

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How accommodation providers are benefiting from Book Me Bob Chatbot 

Learn from the the data insights  captured by the AI chatbot Book Me Bob from two hotels in two different Australian states.

What is conversational marketing and why your property needs it now!

Conversational marketing engages potential guests in dialogue-driven, personalized experiences at a one-on-one level. It enables properties to gain unique insights whilst building relationships and creating authentic guest experiences.

How AI improves the guest experience and boosts revenue

More businesses than ever are adopting new technology to enhance the customer experience. Hospitality in particular is set to benefit from these innovations. The prime example of this is chatbots.

Generalist platform or specialised industry solution: Which Chatbot is right for your property?

Chatbots are powered by AI and integrate with your hotel’s digital channels to handle guest queries, while cutting down on overheads. Sounds great, right? But how to choose the right chatbot solution for your property?

As part of Highway to a 100 Unicorns initiative, watch Lathika Pai - Country Head, Venture Capital & Private Equity Partnerships, Microsoft, in an interview with David Thompson - Co-Founder & CEO, Book Me Bob, New Zealand. Book Me Bob is one of the EmergeX winners of the Highway to a 100 Unicorns Program.

6 things to consider when choosing the best chatbot for your hotel